Web + Online Presence Handling

We plan, design, manage and repair online presences to ensure your digital storefront is both inviting and compelling.

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For example, we can help with ...


Website Building, Website Creation

Website Planning, Design, and Creation Services

Launching or revamping a website can be a complex endeavor. Our website planning, design, and creation services stand ready to guide you through this process. Specializing in a range of content management systems (CMS) like WordPress, Joomla, Drupal, TYPO3, and Contao, as well as user-friendly DIY website builders such as Squarespace, Wix, Weebly, and Webflow, we provide the comprehensive support necessary to bring your vision to life.

Opting for a specific platform or coming to us with a website design prototype? Perfect! Our concierge IT service for website creation meets you wherever you are in your digital journey. We emphasize custom solutions over generic fixes, ensuring your website not only stands out but stands the test of time.

What sets us apart is our meticulous approach to the details of website construction and management. This includes optimizing site architecture for SEO, enhancing user experience with mobile responsiveness, and integrating essential plugins for functionality. Consider us your outsourced IT department, managing everything from content updates to regular maintenance, all aimed at boosting your online presence and engagement.

Template Selection, Implementation, and Customization Services

For those utilizing a content management system (CMS) like WordPress, Joomla, Drupal, TYPO3, or Contao, or engaging with DIY website platforms such as Squarespace, Wix, Weebly, or Webflow, presenting content attractively is key. The resurgence of hand-coded HTML for its simplicity highlights a growing need for distinctiveness. Our template customization service excels in aligning ready-made templates or Bootstrap frameworks with your brand, ensuring your website’s aesthetic is both professional and compelling.

Avoid the pitfalls of DIY customization; let our concierge web design services effortlessly adapt any template to your unique content. Saving you hours of learning and tweaking, we expedite your site’s refresh or launch with a keen eye for design and user experience.

Image and Video Selection Services for Websites

Finding the perfect visual content for your website is crucial yet time-consuming. Navigating through vast digital libraries for high-quality images and videos tailored to your site’s theme can be daunting. Our concierge service for image and video selection streamlines this process, curating a collection of visuals that elevate your website’s appeal and connect with your audience.

Delegate the search for compelling imagery to us. With our expertise, discover a world of curated quality content that speaks directly to your brand’s story, allowing you to focus on other priorities with peace of mind.


Website Maintenance

Website Maintenance and Troubleshooting Services

Keeping your small business website up-to-date and running smoothly can feel like a full-time job. From regular content updates and security defenses to mobile optimization and adhering to SEO best practices, the list goes on. It's crucial, yet time-consuming.

That's where our Website Maintenance and Troubleshooting Services come in. We tackle everything from speed and performance optimization, regular backups, plugin and theme updates, to technical troubleshooting and navigating the complexities of data privacy regulations. Our goal? To ensure your website is not just operational but excelling.

Delegate the technical side of website management to us. Our expert team is ready to handle the intricacies, freeing you to focus on what you do best – growing your business. Let's make your website a worry-free asset in your business arsenal.

CMS Selection, Setup, and Maintenance

Every business website needs a robust foundation, typically provided by a web server or a content management system (CMS). With popular options like WordPress, Drupal, and Joomla, keeping your site vibrant involves more than just content updates. These platforms require regular technical maintenance, from updates and security patches to plugin and theme management, to perform optimally.

Don't get bogged down by the phenomenon of 'software decay' or the frustration of relearning systems. The tedious, time-consuming tasks associated with CMS management can detract from your productivity and focus.

Our CMS Selection, Setup, and Maintenance service is here to lift that burden. We specialize in the technical management of your chosen platform, ensuring it's always optimized, secure, and aligned with your business needs. Trust us to keep your digital infrastructure in top shape while you concentrate on scaling your business.


User Experience

UX-Optimized Site Redesign Services

Enhancing your website starts with comprehensive UX testing to pinpoint areas for improvement. Our UX-optimized site redesign process leverages this data, transforming insights into actionable redesign strategies. By addressing usability issues and enhancing user satisfaction, we ensure your site not only meets but exceeds user expectations. This results in a significantly improved user experience, driving higher engagement and conversion rates.

Ready to elevate your website? Contact us to make your site a paragon of user experience.

Comprehensive UX Testing Services

Beyond technical excellence, ensuring your website aligns with user needs is critical. Our UX testing services delve deep into user interaction and feedback, uncovering valuable insights. With a keen focus on optimizing for an optimal user experience, we refine your digital presence for intuitiveness, efficiency, and user satisfaction. Our objective is crafting websites that not only attract but also retain users, boosting your online success.

Accessibility and Mobile-Friendly Website Solutions

In today's digital landscape, creating accessible and mobile-friendly websites is not just a legal mandate but a strategic advantage. Accessible sites enjoy better search engine rankings, faster load times, broader device compatibility, and improved user satisfaction. Let us navigate the complexities of accessibility guidelines for you. From conducting thorough accessibility testing to implementing necessary enhancements, we ensure your website is welcoming to all users, freeing you to focus on growing your business.


Web Enhancement

Support/Assist with Search Engine Optimization (SEO) Efforts

Search Engine Optimization (SEO) is an ongoing journey to elevate your website's visibility in a crowded digital marketplace. While partnering with a specialized SEO agency for comprehensive strategies like keyword research and analytics is invaluable, the devil is often in the details. Tasks such as site verification with Google Search Console, weaving targeted keywords into your content, and optimizing your site's technical backbone with XML sitemaps, schema markup, and SSL security are crucial. Our expertise covers these essentials, making us a perfect addition to your team.

Remember, effective SEO demands consistent attention to outmaneuver competitors and adapt to the dynamic nature of search engine algorithms. Entrust us with the ongoing optimization and technical upkeep of your SEO efforts. We handle the minute, labor-intensive aspects, liberating you to concentrate on overarching business objectives and deepening customer connections.

Discover more about SEO and our supportive role in our detailed blog article.

Implement Website Chat/Chatbot

Who can help me integrate a chatbot into my website?

Integrating a chat or chatbot system into your website offers a dynamic way to engage with visitors and potential customers. Whether you're aiming for simple chat functionalities or a more sophisticated AI-driven chatbot capable of natural language processing, we've got the expertise to make it happen.

Our services include customizing the chat experience to match your brand, ensuring compliance with data privacy regulations, and providing ongoing support for system enhancements and performance monitoring. Trust in our ability to manage the technical setup and optimization of your website's chat features, so you can focus exclusively on nurturing your business and delighting your customers.

Implement and manage GDPR

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Exclusive Offer:
PerformaBility Website Speed & Performance Audit - Only $155*

Discover the key factors affecting your website's performance with our in-depth audit. We meticulously assess load speed, accessibility, security protocols, and adherence to industry standards - essential elements for enhanced search engine visibility and ranking. Our experts will conduct a detailed analysis, pinpointing areas for improvement. You'll receive a comprehensive audit report complete with actionable recommendations for optimizing your website's performance.

Send us your website's URL for a quote

* Up to 40 URLs/pages. Additional pages audited at $2 each (prices plus VAT where applicable).

How you benefit

Enjoy a seamless and engaging user experience on your website.

Never worry about updates; your website is always up-to-date.

Expand your audience with an ADA-compliant, accessible website.

Rank higher on Google with our SEO-optimized web services.

Meet user needs with a functionality-focused website.

Keep your site running smoothly with quick-fix repair services.

Offer a flawless mobile experience for all your website visitors.

Get a custom-designed website that perfectly fits your brand.

Benefit from an all-inclusive, cost-effective web solution.

How we've helped our clients

  • Problem

    A client had a small website managed through a popular CMS, but found the technical solution overly complex for their simple needs, with no one eager to manage and update the site.

    Solution

    To streamline their online presence, we transitioned their site to a simpler content management system better suited to their requirements. Additionally, we took on the website content management, facilitating updates through straightforward communication.

  • Problem

    Managing a comprehensive partner directory on our client's website was becoming a daunting task. The need to frequently add partners, categorize them, sort by country, and handle multiple locations with varying layouts for each, all through manual web forms, was highly inefficient.

    Solution

    By automating the directory updating process, we significantly reduced the time required and eliminated common errors. This new system emphasizes ease of use and efficiency, saving the client 80-90% of the previous effort required for updates.

  • Problem

    A client's older website was not optimized for mobile devices nor fully accessible, failing to meet legal standards for accessibility.

    Solution

    We overhauled their site with a mobile-first design approach, ensuring the new website met all accessibility standards and was fully usable with assistive technologies.

  • Problem

    Critical elements of our client's website and shopping system became nonfunctional after their hosting provider updated to a newer version of a programming language.

    Solution

    We promptly addressed this issue by updating and rewriting the outdated scripts to be compatible with the new language version, restoring full functionality to their website.

In today's digital age, overcoming website-related challenges is pivotal for any business aiming for growth and visibility. Our concierge IT services offer managed Web solutions tailored to your needs, from Website Building to search engine optimization (SEO). Whether you're looking to create a new website or enhance your existing online presence, our expertise in Website planning, design + creation ensures your platform is not only visually appealing but also optimized for UX tests and accessibility.

Understanding the importance of SEO, we focus on critical aspects such as XML sitemaps, adherence to search engine algorithms, and Website Speed & Performance to improve your search engine visibility and ranking. Our approach includes automating the process of management of the site content to ensure consistency and efficiency. Embracing a mobile first strategy, we guarantee that your site meets the latest accessibility and security protocols, setting a solid foundation for your online strategy and ensuring your site’s optimal performance across all devices.

But that’s not all we do. We’re flexible.

Web, business tools, customer interaction, analytics, content and more. All in one service. chedule a chat with our tech specialists to explore your options. Free of charge, of course.

Schedule a free call